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Built by advisors, for advisors. (Yes, we actually use this thing.)
This is the workflow you wish you had before your first VV booking. A complete series of pre-written tasks and emails designed to keep your clients in the loop and delighted at every stage of their Virgin Voyages journey.
From deposit confirmation to Sailor App reminders, Shore Things check-in nudges, Rockstar Cabin upsells, Squid Ink Tattoo tips (yes, really), and that "welcome home" email that makes them want to book again before they've even unpacked... it's all here.
What you get:
A full set of tasks and client-facing emails covering 20+ touchpoints, including:
Deposit and final payment reminders
Insurance prompts (because we all need that nudge)
Dining reservation alerts for regular and Rockstar sailors
Beach Club at Bimini info
Onboard activities and packages
Packing list, Sailor App setup, and what-to-expect guides
Bon voyage and welcome home emails
Flight info requests for clients booking air on their own
And much more
How it works:
Purchase the workflow with your preferred header style, making sure to use the email associated with your Tern account. You will receive instant access to a “course” on our platform with resources to support you as you implement these workflows (it’s SO easy!)
Within 1 business day, you will receive an email from Tern, inviting you to the community
Accept the invitation, and you will instantly see the templates in the Shared With Me tabs in the Emails, Forms, and Workflows sections of your Library
Why advisors love it:
This isn't a generic template pack someone threw together over a weekend. It was built from real booking experience by an advisor who lives and breathes Virgin Voyages. Whether your client is a VV superfan or stepping onboard for the very first time, this workflow makes you look like you've thought of everything. (Because now you have.)
One purchase. Ready to use. Zero guesswork.
By purchasing this product, you acknowledge that all templates included are for your own personal use and that you cannot share or redistribute them in any way.
Due to the nature of this product, all sales are final.